Shipping + Return Policy


 

 

Processing Time: Our processing time includes order verification, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. We then process the orders through our manufacturer which can take an additional 2–4 days.

Shipping Time: Simply put - good things take time. We offer $5 flat rate shipping on every order, and do our best to get your new goodies to your home as quick as we can. However, our shipping speeds will vary. Typically, our orders are delivered within 7-30 days after it leaves our warehouse.
Why Does it Take So Long?: We ship our products straight from the manufacturer which not only means that it make come in unbranded packaging, but that it can take a long time. We do this because it also saves you freakin' butt loads of money. We eliminate all middle men and additional shipping costs to keep our fast fashion as cheap as we can. 
We're always happy to give you more information on the progress of your order - we're just an email away: hello@dexanddock.com 
Returns: Since our products are mailed directly from the manufacturer, we are unable to accept returns at this time. If you have received the wrong item, we'd be happy to initiate a return and get the correct item your way if interested! In this case, please email us at hello@dexanddock.com.